I want to make my account more secure — how do I enable two-step verification?

Enabling two-factor authentication (2FA) means that even if someone knows your password, they still can't access your account. Here's how: Go to your Profile: Log in and click the profile icon in the top right corner. Safety Settings: Navigate to the "Security" option. Enable 2FA: Toggle on "Two-Factor Authentication" or "2FA". Choose a method: SMS (code sent to your mobile number) or an Authenticator App — whichever works best for you. Verify: Complete activation using the code we sent you. Backup Code: The system will generate backup codes — store them somewhere safe. From your next login onwards, you'll need to enter both your password and the code sent to your phone.

Do spend limits and budget tools actually work — and can they be changed once set?

Yes, these tools genuinely work — they are not just for show. A few important things to know: Reducing a limit: Takes effect immediately. For example, reducing your daily limit from ৳2,000 to ৳500 applies right away. Increasing a Limit: Takes effect with a deliberate delay — typically 24–72 hours. This protects you from overspending in the heat of the moment. Playing without limits is not permitted: Once the limit is reached, the system will not allow any further deposits. Cooling-Off & Self-Exclusion: Once set, these cannot be cancelled before the period ends — even if you contact support. Where to set it: Profile → Responsible Gaming, or simply tell us via Live Chat.

999 beats | Responsible Gaming — Play Safe and Stay in Control

Responsible Gaming Tools

Features available on 999 beats to keep your gaming experience safe

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Reducing a limit takes effect immediately; increasing one takes 24 hours.

Loss Limit

Play will automatically stop once you have lost a set amount. Draw a financial boundary for yourself before you start.

Session Time Limit

Set a time limit for how long you want to play each session. Once the time is up, the system will automatically alert you and prompt you to take a break.

Cooling-Off Period

Take a temporary break of 24 hours to 30 days. During this time you won't be able to log in — giving you space to clear your head.

Self-Exclusion

Keep your account closed for 6 months, 1 year, 5 years, or permanently. This decision cannot be reversed before the chosen period ends.

Reality Check

A message will appear at set intervals showing how long you've been playing and how much you've won or lost — helping you stay grounded in reality.

How to Use the Tools

Step-by-Step Guide

Set Deposit & Loss Limits

Set a budget at the start of the month — that way you won't have to stop yourself mid-session, the system will do it for you.

1Log in and go to your profile icon.
2Open the "Responsible Gaming" menu.
3Choose either "Deposit Limit" or "Loss Limit".
4Enter your daily / weekly / monthly limit.
5Confirm — the limit takes effect immediately.

Take a Self-Exclusion or Cooling-Off Break

If you feel like you need a short break, start with a Cooling-Off period. If you feel a bigger change is necessary, go with Self-Exclusion.

1Go to Profile → Responsible Gaming.
2Choose the "Cooling-Off" or "Self-Exclusion" option.
3Select a time period (Cooling-Off: 1 day – 30 days).
4Confirm your consent in the confirmation prompt.
5Protection will be activated immediately.

Session Timer & Reality Check

It's easy to lose track of time when you're caught up in a game. Set a timer and you'll receive an automatic reminder when your session limit is reached.

1Go to Settings → Responsible Gaming.
2Enable "Session Reminder".
3Set how often (in minutes) you'd like to be reminded.
4You can also set a maximum session length.
5Save — takes effect from your next session.

Get Support

If you can't find what you need in Settings or require extra help, contact Support directly — you'll be assisted without any judgment.

1Mention "Responsible Gaming" in Live Chat.
2A Bangla-speaking agent is available for instant assistance.
3You can also set up self-exclusion and limit support.
4All requests are kept strictly confidential.
5Email: support@999beats.net

Recognize the Warning Signs

If You Notice These Signs, It's Time to Pause

You keep placing larger bets to chase losses.

Playing late into the night or skipping sleep to play.

You're hiding your gaming from family or friends.

Feeling restless or irritable when you're unable to play.

You're betting with money set aside for essential expenses.

You're playing far longer than you planned.

Your focus on work or studies is declining.

You've been avoiding the idea of setting limits.

If any of these signs feel familiar, now is the time to Support Talk to us — you will be heard without judgment.

Quick Self-Assessment

How safe are your gaming habits?

Question 1/4: Did you spend more than your budget on gaming last month?

No, I always stay within my budget

Sometimes I go a bit overboard

I often go over my budget

Good news! Your gaming habits appear quite healthy. Keep using deposit limits — it's a great habit to maintain.

It's worth taking a moment to be careful. Set your Spend Limit and Session Timer now. If you need help, Support Talk to your team.

Why Responsible Gaming Matters

At 999 beats, we believe online gaming is a form of entertainment — never a source of income or a way to escape stress. Responsible gaming isn't just about spending less; it's about keeping gaming in its proper place in your life.

Online gaming is growing rapidly in Bangladesh, with millions of people playing every day — the vast majority enjoying it safely. For a small number, however, gaming can spiral out of control. 999 beats is committed to ensuring none of its members ever reach that point.

The Reality of Gaming Addiction

Gaming addiction is a real mental health issue that can affect people of any age. It is not a sign of weakness — it is a complex condition linked to the brain's reward system. Seeking help is an act of courage.

999 beats' responsible gaming tools are built on the belief that the best protection is prevention — setting boundaries before a problem has the chance to grow.

Budget Management — Simple Strategies

The most effective approach to responsible gaming is setting a fixed monthly entertainment budget — an amount you can afford to lose entirely without it affecting your household finances.

At the start of each month, set aside a fixed amount for entertainment.
Set that amount as your deposit limit on 999 beats.
When you win, set a portion aside — don't bet it all back.
Avoid making decisions on impulse after a loss.
Check your transaction history once a week — get to know your own patterns.

Practical Tips: Think of gaming like going to the cinema or a restaurant — a set monthly budget, and once it's spent, take a break.

When You Should Take a Break

Taking a Cooling-Off or Self-Exclusion is not a weakness — it is a proactive step toward taking care of yourself. Taking a break makes sense in the following situations:

After several consecutive matches or games with heavy losses.
If you're having trouble focusing on work or studies.
If you feel like you're spending less time with family.
When you notice yourself opening the app automatically before bed.

The 999 beats Promise

999 beats' position on responsible gaming is clear: we do not encourage any member to play beyond their means. Our marketing never promises to recover losses. Bonus offers are designed so that you never have to take on excessive risk.

Using responsible gaming tools will not result in any reduction of bonuses or benefits from 999 beats. These features are completely free and available at all times.

Your Responsible Gaming Journey

When Opening an Account

Set your budget — on day one, set a Deposit Limit for how much you want to put aside for entertainment.

In the First Week

Turn on the session timer. Start small — get comfortable with the platform before going further.

Every month

Review your transaction history. If losses consistently outweigh wins, consider lowering your budget.

After a Big Loss

Stop playing — do not chase your losses. Take a Cooling-Off, then come back with a clear head.

If a Problem Arises

Take a Self-Exclusion and reach out to Support. Seek professional help if needed — that is the most courageous thing you can do.

Helpline

Professional help for gaming problems is available in Bangladesh. Don't hesitate to reach out.

999 beats Live Chat: 24/7

support@999beats.net

FAQs

Responsible Gaming & Security FAQs

Enabling two-factor authentication (2FA) means that even if someone knows your password, they still can't access your account. Here's how:

Go to your Profile: Log in and click the profile icon in the top right corner.
Safety Settings: Navigate to the "Security" option.
Enable 2FA: Toggle on "Two-Factor Authentication" or "2FA".
Choose a method: SMS (code sent to your mobile number) or an Authenticator App — whichever works best for you.
Verify: Complete activation using the code we sent you.
Backup Code: The system will generate backup codes — store them somewhere safe.

From your next login onwards, you'll need to enter both your password and the code sent to your phone.

Yes, these tools genuinely work — they are not just for show. A few important things to know:

Reducing a limit: Takes effect immediately. For example, reducing your daily limit from ৳2,000 to ৳500 applies right away.
Increasing a Limit: Takes effect with a deliberate delay — typically 24–72 hours. This protects you from overspending in the heat of the moment.
Playing without limits is not permitted: Once the limit is reached, the system will not allow any further deposits.
Cooling-Off & Self-Exclusion: Once set, these cannot be cancelled before the period ends — even if you contact support.
Where to set it: Profile → Responsible Gaming, or simply tell us via Live Chat.

Start Safe Gaming

Set limits, stick to your budget, and play responsibly — 999 beats is here with you every step of the way.

Get Started Safely Help Center

18+ | All Responsible Gaming Tools Available Free of Charge

Responsible Gaming — Safe Gaming Full Guide

Responsible Gaming Tools

How to Use the Tools

Recognize the Warning Signs

Quick Self-Assessment

Why Responsible Gaming Matters

The Reality of Gaming Addiction

Budget Management — Simple Strategies

When You Should Take a Break

The 999 beats Promise

Your Responsible Gaming Journey

FAQs

I want to make my account more secure — how do I enable two-step verification?

Do spend limits and budget tools actually work — and can they be changed once set?

Start Safe Gaming