999 beats FAQ — All Answers In one place

A bonus can't be withdrawn directly — you must first wager a specified amount. This is known as the wagering or rollover requirement.

Example: You deposit ৳1,000 and receive ৳1,000 as a 100% bonus. With a 10x wagering requirement:

• Bonus amount × wagering multiplier = ৳1,000 × 10 = ৳10,000 must be wagered.
• Once this ৳10,000 wagering requirement is met, the bonus amount is credited to your main balance and can be withdrawn.
• The deadline to complete wagering is typically within Within 30 Days।

Each bonus has its own specific wagering requirements. Rewards page View the latest terms.

No. You must be at least 18 years old to register and participate on 999 beats. This isn't just our policy — it's the international standard for online gaming.

• An age confirmation checkbox is mandatory during registration.
• During KYC verification, you will need to prove your age using your NID or passport.
• If an underage account is detected, it will be suspended immediately and all balances will be forfeited.
• Parents Responsible Gaming page You can use our account security tools.

This isn't just a policy matter — we are genuinely committed to protecting minors.

999 beats does not charge any fees on withdrawals. However, your mobile banking operator (bKash/Nagad/Rocket) may apply their own cash-out fees — this is beyond 999 beats' control.

Withdrawal Limits & Processing Times:

• Minimum withdrawal: ৳500
• Daily Maximum Withdrawal: ৳1,00,000 (standard member)
• VIP members enjoy higher daily limits — speak with your personal manager for details.
• Processing time: 3–30 Minutes (in general).
• Without KYC verification, larger withdrawals may take additional time to process.

Two members of the same household may each open a separate account using their own NID, mobile number, and banking account — this is permitted. However, multiple accounts for the same person are strictly prohibited.

If multiple accounts belonging to the same person are detected:

• All accounts will be permanently closed.
• All bonuses and winnings will be forfeited.
• Only the original deposit amount may be eligible for a refund (subject to verification).

If two people share one device, use separate browser profiles and log out each time. If in doubt, Ask Support।

With 999 beats' referral program, invite friends and both of you earn rewards.

How to get it — step by step:

• Log in and go to your Profile → "Referral" or "Invite Friends" section.
• Copy your unique referral link or code.
• Share that link or code with your friend and ask them to register.
• Once your friend completes registration and makes their first deposit, the bonus will be credited to your account.
• Referral bonus amount: A set percentage of your friend's first deposit — for the latest rate, Rewards page here.

If your friend doesn't have a referral code, you must enter one at the time of registration — it cannot be added afterward.

Forgetting your password is completely normal. Recovering your 999 beats password takes just 2–3 minutes to complete।

Step-by-Step Password Reset:

• login page and click the "Forgot Password?" link.
• Enter your registered mobile number or email.
• A 6-digit OTP will arrive — valid for 5 minutes.
• Set a new password using the OTP.
• Log in with your new password.

If you don't receive the OTP: Check your spam folder (for email), or wait a minute and try again. If the issue persists, contact Live Chat support — they can verify and assist you manually.